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Device guides for

Samsung Galaxy Watch

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Set up mobile data on your smartwatchActivate your smartwatchUse voice controlFind your mobile phone

I can't use mobile data on my smartwatch

If you can't use mobile data on your smartwatch, there may be several causes of the problem.

Several functions on your smartwatch use mobile data, eg. when making or receiving calls, sending email and listening to music on streaming services.

Solution: Set up mobile data on your smartwatch

To use mobile data on your smartwatch, data needs to be included in your rate plan.

Solution: Contact customer services for more information.

If mobile data doesn't work on your smartwatch, it may help restarting it.

Solution: Restart your smartwatch

When flight mode is turned on, all wireless smartwatch connections are turned off, including the mobile network connection.

Solution: Turn flight mode on or off