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Device guides for

Samsung Galaxy Watch

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Set up mobile data on your smartwatchActivate your smartwatchUse voice controlFind your mobile phone

I can't pair my smartwatch with my mobile phone

If you can't pair your smartwatch with your mobile phone, there may be several causes of the problem.

If the Wi-Fi connection is poor, you can't pair your smartwatch with your mobile phone.

Solution: Complete the pairing and setup of your smartwatch in a place with good Wi-Fi connectivity and make sure Wi-Fi and Bluetooth are turned on on your mobile phone.

To pair your smartwatch with your mobile phone and activate it, it needs to be done correctly.

Solution: Activate your smartwatch

If you can't pair your smartwatch with your mobile phone, it may help restarting your smartwatch and your mobile phone.

Solution: Restart your smartwatch