Skip to Primary NavigationSkip to ContentSkip to Footer
Search suggestions will appear below the field as you type

Device guides for

Samsung Galaxy Watch Active2

Most searched guides

Use voice controlSet date and timeActivate your smartwatchUse music player

My smartwatch doesn't register my activity

If your smartwatch doesn't register your activity while you're using it, there may be several causes of the problem.

If your smartwatch is too loose on your wrist, some of the watch sensors will not function correctly.

Solution: Adjust the watch strap so your smartwatch is neither too loose nor too tight on your wrist.

If your smartwatch doesn't register activity, it may help restarting it.

Solution: Restart your smartwatch