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Device guides for

Samsung Galaxy Watch Active2

I can't send and receive MMS

If you can't send and receive MMS, there may be several causes of the problem.

To send and receive MMS on your smartwatch, you need to set up the paired mobile phone correctly for MMS.

Solution: Check if you can send and receive MMS on the paired mobile phone. If this is not possible, try resetting your mobile phone's network settings.

If you're having problems sending MMS to a specific number, the error might be at the receiving end.

Solution: Try sending an MMS to another number.

If your smartwatch can't send and receive MMS, it may be caused by an unknown connection error.

Solution: Restart your smartwatch

When flight mode is turned on, all wireless smartwatch connections are turned off, including the mobile network connection.

Solution: Turn flight mode on or off