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Device guides for

Samsung Galaxy Watch Active2

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Use voice controlSet date and timeActivate your smartwatchUse music player

I can't receive voice calls

If you have problems receiving voice calls, there may be several causes of the problem.

Your missed calls are diverted after a specified number of seconds. If your calls are diverted too fast, you need to select a longer period of time.

Solution: Set call forwarding delay on the paired mobile phone.

If all calls are diverted, you won't be able to receive any calls on your smartwatch.

Solution: Cancel all diverts on the paired mobile phone.

If you can't receive calls when someone calls you, it may be caused by an unknown connection error.

Solution: Restart your smartwatch

If barring of incoming calls is turned on, you won't be able to receive any calls on your smartwatch.

Solution: Turn off call barring on the paired mobile phone.

If your smartwatch isn't correctly paired with your mobile phone, you may have problems receiving calls on your smartwatch.

Solution: Unpair your smartwatch and your mobile phone and then go through the activation of your smartwatch again.

When flight mode is turned on, all wireless smartwatch connections are turned off, including the mobile network connection.

Solution: Turn flight mode on or off