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Device guides for

Samsung Galaxy Watch Active2

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I can't update the software on my smartwatch

If you can't update the software on your smartwatch, there may be several causes of the problem.

If the battery on your smartwatch doesn't have enough power, the software can't be updated.

Solution: Charge battery

If you can't update the software on your smartwatch, it may help restarting it.

Solution: Restart your smartwatch