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Device guides for

OPTUS Ultra Wi-Fi Gen 2

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Guide to the modem LEDsGuide to modem buttons and portsEstablish a connection to the modem settings menuGuide to the modem settings menu

The internet connection speed is lower than expected

If the internet connection speed is lower than expected, there may be several causes of the problem.

Solution: Close the peer-to-peer program.

Solution: Update the modem software.

Solution: Contact customer services for information on planned or unforeseen events, such as maintenance or outages, which may affect the quality of the internet line.

Solution: Try establishing a connection to your modem using a network cable instead.