Skip to Primary NavigationSkip to ContentSkip to Footer
Search suggestions will appear below the field as you type

Device guides for

OPTUS B593 V2 4G Router/Windows 8

Most searched guides

Changing name and password for my Wi-Fi HotspotTurning my router on and offSaving the message centre numberStart using my router

Your router can't find a network

When your router is turned on, it normally finds a network automatically. You can see on your router if a network has been found. If your router can't find a network, follow this guide to solve the problem.

Solution: View our network coverage map.

Solution: Insert your SIM into a mobile phone. If the mobile phone doesn't accept the SIM, your SIM is probably faulty. Contact your nearest Optus dealer to get a new SIM.

Solution: Check if an Optus SIM has been inserted into your router.

Solution: Establishing a connection to the internet