Device Guides


How to

Saving the message centre number

Your router usually applies the necessary settings to send and receive SMS automatically. If this isn't the case, you can save the message centre number manually.


List view

1. Turn on your router

Tap On/Off to turn on your router.

2. Establish connection to Wi-Fi Hotspot

Do the following in Windows:
Click the network icon.
Highlight the name of your Wi-Fi Hotspot and click Connect.
You can see the name and password for your Wi-Fi hotspot on the back of your router.
Key in the password for your Wi-Fi Hotspot and click OK.
A connection to your Wi-Fi Hotspot is established.

3. Establish a connection to the router web interface

Open a browser.
Key in 192.168.1.1 in the address bar and tap Enter.
Highlight the field next to "User name" and key in admin
If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting Customer Service.
Please note:
If an incorrect PUK is entered ten times in a row, your SIM is blocked permanently. In this case, you'll need a new SIM from Optus.
Highlight the field next to "Password" and key in admin
If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting Customer Service.
Please note:
If an incorrect PUK is entered ten times in a row, your SIM is blocked permanently. In this case, you'll need a new SIM from Optus.
Click Login.
If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting Customer Service.
Please note:
If an incorrect PUK is entered ten times in a row, your SIM is blocked permanently. In this case, you'll need a new SIM from Optus.
If you're asked to key in your PIN:
Highlight the field next to "PIN" and key in your PIN (default is 0000).
If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting Customer Service.
Please note:
If an incorrect PUK is entered ten times in a row, your SIM is blocked permanently. In this case, you'll need a new SIM from Optus.
Click Submit.
If an incorrect PIN is entered three times in a row, your SIM will be blocked. To unblock your SIM, you'll need to key in your PUK. The PUK can be obtained by contacting Customer Service.
Please note:
If an incorrect PUK is entered ten times in a row, your SIM is blocked permanently. In this case, you'll need a new SIM from Optus.

4. Find "SMS Settings"

Click Services.
Click SMS Settings.

5. Save the message centre number

Highlight the field next to "Service center address".
Key in +61411990001
Click Submit.

6. Exit

Click Logout.
Click OK to confirm.
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