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I can't send and receive MMS

If you can't send and receive MMS, there may be several causes of the problem.

To send and receive MMS, your mobile phone needs to be correctly set up for MMS.

Solution: Set up your mobile phone for MMS

To send an MMS, it needs to be written and sent correctly.

Solution: Write and send MMS

To send and receive MMS, mobile data needs to be turned on.

Solution: Turn mobile data on or off

To send and receive MMS when abroad, data roaming needs to be turned on.

Solution: Turn data roaming on or off

If you're having problems sending MMS to a specific number, the error might be at the receiving end.

Solution: Try sending an MMS to another number.