Device Guides


How to

Reset network settings

If you have problems using network configurations on your mobile phone, such as mobile data, Wi-Fi or Bluetooth, resetting the network settings may help.


List view

Find "Reset options"

Slide two fingers downwards starting from the top the screen.
Tap the settings icon.
Tap System.
Tap Reset options.

Reset the mobile network settings

Tap Reset mobile network settings.
Please note, all saved APN connections, you've created, are deleted.
Tap Reset settings.
Please note, all saved APN connections, you've created, are deleted.
Tap Reset settings.
Please note, all saved APN connections, you've created, are deleted.

Reset network settings

Tap Reset Bluetooth and Wi-Fi.
Please note, all saved Wi-Fi and Bluetooth connections and passwords, you've created, are deleted.
Tap Reset.
Please note, all saved Wi-Fi and Bluetooth connections and passwords, you've created, are deleted.

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.
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