Device guides for
If you can't send and receive MMS, there may be several causes of the problem.
To send and receive MMS, your mobile phone needs to be correctly set up for MMS.
Solution: Set up your mobile phone for MMS
To send and receive MMS, mobile data needs to be turned on.
Solution: Turn mobile data on or off
To send and receive MMS when abroad, data roaming needs to be turned on.
Solution: Turn data roaming on or off
If you're having problems sending MMS to a specific number, the error might be at the receiving end.
Solution: Try sending an MMS to another number.