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I can't receive voice calls

If you have problems receiving voice calls, there may be several causes of the problem.

Your missed calls are diverted after a specified number of seconds. If your calls are diverted too fast, you need to select a longer period of time.

Solution: Set call forwarding delay on the paired mobile phone.

If all calls are diverted, you won't be able to receive any calls on your Apple Watch.

Solution: Cancel all diverts on the paired mobile phone.

If you can't receive calls when someone calls you, it may be caused by an unknown connection error.

Solution: Restart your Apple Watch

If barring of incoming calls is turned on, you won't be able to receive any calls on your Apple Watch.

Solution: Turn off call barring on the paired mobile phone.

If your Apple Watch isn't correctly paired with your mobile phone, you may have problems receiving calls on your Apple Watch.

Solution: Unpair your Apple Watch from your mobile phone

When flight mode is turned on, all wireless Apple Watch connections are turned off, including the mobile network connection.

Solution: Turn flight mode on or off