Skip to Primary NavigationSkip to ContentSkip to Footer

I can't use tethering

If you can't use tethering on your mobile phone, there may be several causes of the problem.

To use tethering, your mobile phone and your computer need to be connected and set up correctly.

Solution: Using tethering on my mobile phone

To use tethering when abroad or when connected to another service provider's network, data roaming needs to be turned on on your mobile phone.

Solution: Turn data roaming on or off

If there's a temporary network problem, you may not be able to use tethering.

Solution: Contact customer services for more information.