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Device guides for

Apple iPhone 6 Plus

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I can't receive voice calls

If you have problems receiving voice calls, there may be several causes of the problem.

Your missed calls are diverted after a specified number of seconds. If your calls are diverted too fast, you need to select a longer period of time.

Solution: Divert calls to your voicemail

If divert of all calls is turned on, you can't receive any calls on your mobile phone.

Solution: Cancel all diverts

If your mobile phone doesn't receive any calls when someone calls you, it may be caused by an unknown connection error.

Solution: Restart mobile phone