Skip to Primary NavigationSkip to ContentSkip to Footer
Search suggestions will appear below the field as you type

Device guides for

Apple iPhone 13

Most searched guides

List of screen iconsSet up your mobile phone for POP3 emailSet up your mobile phone for IMAP emailTurn silent mode on or off

I can't use my mobile phone as a personal Hotspot

If you can't use your mobile phone as a personal Hotspot, there may be several causes of the problem.

To use your mobile phone as a personal Hotspot, you need to turn on the function and establish a connection from the other device to your mobile phone's Hotspot.

Solution: Use mobile phone as personal Hotspot

To use your mobile phone as a personal Hotspot, you need to key in the password you selected when you set up your mobile phone as a personal Hotspot on the other device.

Solution: Check the password for the Hotspot on your mobile phone and key in the correct password on the other device.