Device Guides

Apple iPhone 11 Pro

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iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.
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Back up phone memory using iTunes

You can back up the phone memory to your computer using iTunes to ensure no data is lost when you update your mobile phone's software or if you lose your mobile phone. Please note, the following steps are based on Windows OS which means the instructions do not correspond with other operating systems.


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Connect mobile phone and computer

Connect the data cable to the socket and to your computer's USB port.
Before you connect your mobile phone and computer, you need to install iTunes on your computer.

Back up the phone memory

Click iTunes.
Click the iPhone icon.
Click Back Up Now and wait while the phone memory is backed up.
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