Device Guides

Apple iPad Pro 12.9 (2020)

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How to

Restore factory default settings

If your tablet gets slow or doesn't work as it usually does, it may help to restore the factory default settings. All configurations you've made on your tablet are deleted.


List view

Find "Reset"

Tap Settings.
Tap General.
Tap Reset.

Restore settings only

Tap Reset All Settings.
If you choose to restore settings only, all tablet settings are restored but contacts, audio files, video clips and appointments will not be deleted.
Tap Reset.
If you choose to restore settings only, all tablet settings are restored but contacts, audio files, video clips and appointments will not be deleted.
Tap Reset. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your tablet and prepare it for use.
If you choose to restore settings only, all tablet settings are restored but contacts, audio files, video clips and appointments will not be deleted.

Restore settings and data

Tap Erase All Content and Settings.
If you choose to restore settings and data, settings, contacts, audio files, video clips and appointments are deleted. When you've restored settings and data, you need to activate your tablet.
Tap Erase Now.
If you choose to restore settings and data, settings, contacts, audio files, video clips and appointments are deleted. When you've restored settings and data, you need to activate your tablet.
Tap Erase.
If you choose to restore settings and data, settings, contacts, audio files, video clips and appointments are deleted. When you've restored settings and data, you need to activate your tablet.
Tap Erase.
If you choose to restore settings and data, settings, contacts, audio files, video clips and appointments are deleted. When you've restored settings and data, you need to activate your tablet.
Key in the password for your Apple ID and tap Erase. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your tablet and prepare it for use.
If you choose to restore settings and data, settings, contacts, audio files, video clips and appointments are deleted. When you've restored settings and data, you need to activate your tablet.
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