Device guides for

Samsung Galaxy S6

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Getting started

Basic functions

Calls and contacts

Messaging

Office and leisure

Connectivity

Global online services

Troubleshooting

Specifications

If you can't receive any calls, follow these instructions to solve the problem.

Your mobile phone may not respond due to overload or errors in the operating system.

If call divert is turned on, you can't receive any calls. All incoming calls are diverted to your voicemail or to another number.