Skip to Primary NavigationSkip to ContentSkip to Footer
Search suggestions will appear below the field as you type

Device guides for

Samsung Galaxy Note8

Most searched guides

List of screen iconsChoose a networkCharge batteryTurn caller identification on or off

I can't send and receive email

If you can't send and receive email, there may be several causes of the problem.

To send and receive POP3 email, your mobile phone needs to be correctly set up for email.

Solution: Set up your mobile phone for POP3 email

To send and receive Exchange email, your mobile phone needs to be correctly set up for Exchange email.

Solution: Set up your mobile phone for Exchange email

To send an email, it needs to be written and sent correctly.

Solution: Write and send email

Depending on which mobile network or Wi-Fi network you're connected to, your provider's email servers may be unavailable.

Solution: Contact your email provider for the correct settings for the incoming or outgoing server.

To send and receive IMAP email, your mobile phone needs to be correctly set up for email.

Solution: Set up your mobile phone for IMAP email