If you can't use Wi-Fi on your mobile phone, there may be several causes of the problem.
To use Wi-Fi, you need to turn on Wi-Fi on your mobile phone.
Solution: Turn Wi-Fi on or off
To use Wi-Fi, you need to be in an area with available Wi-Fi networks
Solution: Find a place with available Wi-Fi networks and try establishing a connection again.
To use Wi-Fi, you need to be connected to a Wi-Fi network.
Solution: Connect to a Wi-Fi network
Some Wi-Fi networks require you to log on via a website.
Solution: Open the internet browser on your mobile phone and try to load a website. The internet browser is directed to the start page of the Wi-Fi network. Follow the instructions on the screen to log on to the Wi-Fi network.
If the Wi-Fi network rejects the connection, it may be due to a Wi-Fi network error or you don't have the correct connection credentials.
Solution: Contact the administrator of the Wi-Fi network to obtain the correct connection settings.