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Device guides for

Samsung Galaxy Note 5

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I can't send and receive SMS

If you can't send and receive SMS, there may be several causes of the problem.

The message centre ensures your SMS is sent to the recipient. Consequently, the correct message centre number needs to be saved in your mobile phone.

Solution: Set up your mobile phone for SMS

To send an SMS, it needs to be written and sent correctly.

Solution: Write and send SMS

If you're having problems sending SMS to a specific number, the error might be at the receiving end.

Solution: Try sending an SMS to another number.

To send a text message, sending of text messages needs to be activated on your service.

Solution: Restart mobile phone

If you have problems sending and receiving SMS, you can try resetting the network settings.

Solution: Try resetting the network settings if the function is supported by your device.