Device Guides
How to
Change PIN
Your PIN protects your SIM from unauthorised use if your mobile phone should get stolen. You can change your PIN to a PIN of your own choice making it easier to remember. Before you can change your PIN, you need to turn on use of PIN.
List view
Find "Change SIM card PIN"
Slide your finger downwards starting from the top of the screen.
Tap the settings icon.
Tap Lock screen and security.
Tap Other security settings.
Tap Set up SIM card lock.
Tap Change SIM card PIN.
Change PIN
Key in your current PIN and tap OK.
Key in a new four-digit PIN and tap OK.
Key in the new PIN again and tap OK.
If you key in an incorrect PIN three times in a row, your PIN will be blocked. To unblock your PIN, you need to key in the PUK which you can retrieve by contacting customer services. If an incorrect PUK is entered ten times in a row, your SIM is blocked permanently.
Return to the home screen
Tap the Home key to return to the home screen.