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Device guides for

OPTUS Ultra WiFi 5G Modem

Most searched guides

Update the router firmwareEstablish a connection to your router's web interfaceOptimise Wi-Fi signalSet up your router for internet

I can't establish a wireless connection to my router

If you can't establish a wireless connection to your router, there may be several causes of the problem.

The name of your Wi-Fi Hotspot must differ from the names of other Wi-Fi Hotspots that your computer can connect to.

Solution: Change Wi-Fi Hotspot name

If wireless connections have been turned off on your computer, you can't establish a wireless connection to your router.

Solution: Turn on wireless connections on your computer.

If you've keyed in a wrong password, you can't establish a wireless connection to your router.

Solution: Establishing a connection to the internet