Skip to Primary NavigationSkip to ContentSkip to Footer
Search suggestions will appear below the field as you type

Device guides for

OPTUS Ultra WiFi 5G Modem

Most searched guides

Update the router firmwareEstablish a connection to your router's web interfaceRestore factory default settingsSet up port forwarding

The internet connection speed is lower than expected

If the internet connection speed is lower than expected, there may be several causes of the problem.

If you're downloading files using a peer-to-peer program, such as a BitTorrent client, you may experience low speeds.

Solution: Close the peer-to-peer program.

The network coverage may differ from area to area. In certain areas it may be so low that the speed of the internet connection is low.

Solution: Try again later when you're in an area with better network coverage.