Device Guides
I can't establish a wireless connection to my modem
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 3:
The entered password is incorrect: See how to find the modem password.
List view
1. View Wi-Fi Hotspot password
Click My Wi-Fi.
Click the field next to "Show Password" to turn on the function.
The password is displayed in the field next to "Wi-Fi Password".