Device Guides


I can't establish a wireless connection to my modem

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 3:

The entered password is incorrect: See how to find the modem password.

List view

1. View Wi-Fi Hotspot password

Click My Wi-Fi.
Click the field next to "Show Password" to turn on the function.
The password is displayed in the field next to "Wi-Fi Password".
Did this solution solve the problem?
Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks