Device guides for

OPTUS Ultra Wi-Fi Gen 2

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Restore factory default settings View internet connection information Optimise Wi-Fi signal Change Wi-Fi Hotspot name

First use

Connectivity

Settings

Troubleshooting

Specifications

The internet connection is intermittent

If the internet connection is intermittent, there may be several causes of the problem.

If the quality of the internet line is low, you may experience an unstable internet connection.

If your wireless connection is intermittent, you will experience internet connection dropouts.

In some cases, you may experience an intermittent internet connection when you're using a wireless connection to your modem instead of a cable connection.

If the location of your modem isn't optimum, this may lead to an intermittent wireless connection.

If you experience problems with the internet connection, it may help restarting your modem and the connected devices.