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Device guides for

OPTUS E589 4G Mini WiFi Modem / Windows 7

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Writing and sending SMSInserting a SIM into my routerChanging name and password for my Wi-Fi HotspotCharging the battery for my router

Your router can't find a network

When your router is turned on, it normally finds a network automatically. You can see on your router if a network has been found. If your router can't find a network, follow this guide to solve the problem.

Solution: View our network coverage map.

Solution: Insert your SIM into a mobile phone. If the mobile phone doesn't accept the SIM, your SIM is probably faulty. Contact your nearest Optus dealer to get a new SIM.

Solution: Check if an Optus SIM has been inserted into your router.

Solution: Establishing a connection to the internet