Device Guides
How to
Restore factory default settings
If your mobile phone gets slow or doesn't work as it usually does, it may help to restore the factory default settings. All configurations you've made on your mobile phone are deleted.
List view
Find "Reset phone"
Slide two fingers downwards starting from the top the screen.

Tap the settings icon.

Tap Additional Settings.

Tap Back up and reset.

Tap Reset phone.

Restore factory default settings
Tap Erase all data.

Tap the required setting.

Tap the required setting. Wait a moment while the factory default settings are restored. Follow the instructions on the screen to set up your mobile phone and prepare it for use.
