Device Guides

I can't use my router's internet connection

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Huawei B628
Huawei B628

Before you start this troubleshooting guide you need to check one important thing:

Can your router find a network?

It's important to find out if your router can find a network. If your router can't find a network, you need to solve this problem first. When the problem is solved, you will most likely also be able to establish a connection to the internet.

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