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I can't install apps
This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.
Uninstall apps or delete other content from the memory.

Step 1 of 8
1. Tap the Play Store icon.

Step 2 of 8
2. Tap the menu icon.

Step 3 of 8
3. Tap My apps & games.

Step 4 of 8
4. Tap Installed.

Step 5 of 8
5. Tap the required app.

Step 6 of 8
6. Tap Uninstall.

Step 7 of 8
7. Tap OK.

Step 8 of 8
8. Slide your finger upwards starting from the bottom of the screen to return to the home screen.
Possible cause 3:
There's not enough memory on your mobile phone
Solution:
Uninstall apps or delete other content from the memory.
Open Google Play
Tap the Play Store icon.
Uninstall apps
Tap the menu icon.
Tap My apps & games.
Tap Installed.
Tap the required app.
Tap Uninstall.
Tap OK.
Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.