Device Guides

Google Pixel 4

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Android 10.0

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This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Search for similar apps or wait until the required app becomes available in your country.

Step 1 of 6

1. Tap the Play Store icon.

Step 2 of 6

2. Tap the search field.

Step 3 of 6

3. Key in the name or subject of the required app and tap the search icon.

Step 4 of 6

4. Tap the required app.

Step 5 of 6

5. Tap Install and follow the instructions on the screen to install the app.

Step 6 of 6

6. Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Did this solution solve the problem? Yes No

Possible cause 2:

The selected app isn't available in your country

Solution:

Search for similar apps or wait until the required app becomes available in your country.

Open Google Play

Tap the Play Store icon.

Find app

Tap the search field.

Key in the name or subject of the required app and tap the search icon.

Install app

Tap the required app.

Tap Install and follow the instructions on the screen to install the app.

If you've selected a paid app, tap the price to install the app.

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Did this solution solve the problem?

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