Device Guides
My mobile phone's memory is full
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
Temporary data takes up too much memory: Delete temporary data
List view
1. Find "Apps & notifications"
Slide two fingers downwards starting from the top the screen.
Tap the settings icon.
Tap Apps & notifications.
2. Delete temporary data
Tap See all apps.
Tap the required app.
Tap Storage & cache.
Tap Clear cache.
3. Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.