Device Guides

My mobile phone's memory is full

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Uninstall apps.

Possible cause 2:

Unused apps take up too much memory


Uninstall apps.

Open Google Play
Tap the Play Store icon.
Uninstall apps
Tap the menu icon.
Tap My apps & games.
Tap Installed.
Tap the required app.
Tap Uninstall.
Tap OK.
Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Did this solution solve the problem?

Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks