Device Guides

My mobile phone uses a large amount of mobile data

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Turn notifications on or off.

Possible cause 1:

Notifications are turned on


Turn notifications on or off.

Find "Apps & notifications"
Slide two fingers downwards starting from the top the screen.
Tap the settings icon.
Tap Apps & notifications.
Turn notifications on or off
Tap See all ‹› apps.
Tap the required app.
Tap Notifications.
Tap the indicator next to "Show notifications" to turn the function on or off.
Return to the home screen
Tap the Home key to return to the home screen.

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