Device Guides


My mobile phone uses a large amount of mobile data

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Notifications are turned on: Turn notifications on or off.

List view

1. Find "Apps & notifications"

Slide two fingers downwards starting from the top the screen.
Tap the settings icon.
Tap Apps & notifications.

2. Turn notifications on or off

Tap See all ‹› apps.
Tap the required app.
Tap Notifications.
Tap the indicator next to "Show notifications" to turn the function on or off.

3. Return to the home screen

Tap the Home key to return to the home screen.
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