Device Guides


My mobile phone uses a large amount of mobile data

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Turn off automatic update of apps via mobile network.

Possible cause 2:

Automatic update of apps via mobile network is turned on

Solution:

Turn off automatic update of apps via mobile network.

Find "Auto-update apps"
Tap the Play Store icon.
Slide your finger right starting form the left side of the screen.
Tap Settings.
Tap Auto-update apps.
Turn automatic update of apps on or off
To turn on automatic update of apps using mobile network, tap Over any network.
If you turn on automatic update of apps via mobile network, your apps are automatically updated via the mobile network when no Wi-Fi networks are within range.
To turn on automatic update of apps using Wi-Fi, tap Over Wi-Fi only.
To turn off automatic update of apps, tap Don't auto-update apps.
Tap DONE.
Return to the home screen
Tap the Home key to return to the home screen.

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