Skip to Primary NavigationSkip to ContentSkip to Footer
Search suggestions will appear below the field as you type

Device guides for

Apple Watch Ultra 2

Most searched guides

Use GPS navigationActivate your Apple WatchSet up mobile data on your Apple WatchUnpair your Apple Watch from your mobile phone

My Apple Watch doesn't respond

If your Apple Watch stops responding while you're using it, there may be several causes of the problem.

If your Apple Watch freezes, it may help restarting it.

Solution: Restart your Apple Watch

If the surrounding temperature is too high or too low, it may cause your Apple Watch to not respond or shut down.

Solution: Try using your Apple Watch again when you're in an area where the temperature of your surroundings is within the calculated operating temperature of your Apple Watch. See the recommended operating temperature for your Apple Watch on the Apple website.