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Device guides for

Apple iPhone 7 Plus

I can't send and receive SMS

If you can't send and receive SMS, there may be several causes of the problem.

To send an SMS, it needs to be written and sent correctly.

Solution: Write and send SMS

If you're having problems sending SMS to a specific number, the error might be at the receiving end.

Solution: Try sending an SMS to another number.

When sending of iMessages is turned on, your mobile phone will try to send your message as an iMessage instead of a text message.

Solution: Turn off sending of iMessages. You'll find the function in "Messages" in your mobile phone's settings.