Device guides for
If you can't send and receive email, there may be several causes of the problem.
To send and receive POP3 email, your mobile phone needs to be correctly set up for email.
Solution: Set up your mobile phone for POP3 email
To send and receive Exchange email, your mobile phone needs to be correctly set up for Exchange email.
Solution: Set up your mobile phone for Exchange email
To send an email, it needs to be written and sent correctly.
Solution: Write and send email
Depending on which mobile network or Wi-Fi network you're connected to, your provider's email servers may be unavailable.
Solution: Contact your email provider for the correct settings for the incoming or outgoing server.
To send and receive IMAP email, your mobile phone needs to be correctly set up for email.
Solution: Set up your mobile phone for IMAP email