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Device guides for

Apple iPhone 6

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No message tone is heard on incoming messages

If there's no message tone when you get messages, there may be several causes of the problem.

For you to hear the message tone when you get a message, the message tone needs to be turned on.

Solution: Choose message tone

If Do Not Disturb is turned on, your mobile phone is set to silent mode for a specified period of time.

Solution: Use Do Not Disturb