Device Guides
How to
Divert calls to your voicemail
To receive voice messages when you don't answer a call, you need to divert your calls to your voicemail.
List view
Find "Keypad"
Tap the phone icon.
![](https://wmstatic.global.ssl.fastly.net/ml/6150824-f-fd20a15d-ce81-48df-a48b-5df01817ec84.png?width=210&height=454)
Tap Keypad.
![](https://wmstatic.global.ssl.fastly.net/ml/6150824-f-3629d185-7342-4e83-b35f-9b55a3417cee.png?width=210&height=454)
Divert all calls
Key in **21*+61411000321# and tap the call icon.
![](https://wmstatic.global.ssl.fastly.net/ml/6150824-f-3629d185-7342-4e83-b35f-9b55a3417cee.png?width=210&height=454)
**21*+61411000321#
Divert missed calls
Key in **61*+61411000321*20# and tap the call icon.
Key in the required number of seconds before the call is diverted, eg. 20. The number needs to be divisible by 5.
![](https://wmstatic.global.ssl.fastly.net/ml/6150824-f-3629d185-7342-4e83-b35f-9b55a3417cee.png?width=210&height=454)
**61*+61411000321*20#
Divert if unavailable
Key in **62*+61411000321# and tap the call icon.
![](https://wmstatic.global.ssl.fastly.net/ml/6150824-f-3629d185-7342-4e83-b35f-9b55a3417cee.png?width=210&height=454)
**62*+61411000321#
Divert if busy
Key in **67*+61411000321# and tap the call icon.
![](https://wmstatic.global.ssl.fastly.net/ml/6150824-f-3629d185-7342-4e83-b35f-9b55a3417cee.png?width=210&height=454)
**67*+61411000321#
End call
Tap Dismiss.
![](https://wmstatic.global.ssl.fastly.net/ml/6150824-f-8ed65c11-cfcf-4afe-b0c9-8974bed9d5c0.png?width=210&height=454)
Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.
![](https://wmstatic.global.ssl.fastly.net/ml/6150824-f-3629d185-7342-4e83-b35f-9b55a3417cee.png?width=210&height=454)