Device Guides

Apple iPhone 12

Change device
iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.
Change device

How to

Use Face ID

You can set your mobile phone to use face recognition as phone lock code or to authorise iTunes or App Store purchases.


List view

Find "Face ID & Passcode"

Tap Settings.
Tap Face ID & Passcode.

Add Face ID

Tap Set Up Face ID.
Tap Get Started and follow the instructions on the screen to set up Face ID.
Tap Done. If you haven't previously selected a phone lock code, key in a code of your own choice twice.

Select Face ID settings

Tap the indicator next to "iPhone Unlock" to turn the function on or off.
If you turn on the function, you can use your Face ID to turn off the phone lock code.
Tap the indicator next to "iTunes & App Store" to turn the function on or off.
If you turn on the function, you can use your Face ID to authorise iTunes and App Store purchases.

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.
Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks