Skip to Primary NavigationSkip to ContentSkip to Footer
Search suggestions will appear below the field as you type

Device guides for

Apple iPad Pro 11 (2021)

Most searched guides

Activate eSIMSet up your tablet for internetInsert SIMChoose a network

I can't connect to another Bluetooth device

If you can't establish a connection to another Bluetooth device, there may be several causes of the problem.

If you're having problems connecting to a specific Bluetooth device, the error might be on the other device.

Solution: Try establishing a connection to another Bluetooth device.

To connect to another Bluetooth device, the device needs to be compatible with your tablet.

Solution: Check the user manual for the other device to see if it's compatible with your tablet.

To use Bluetooth, you need to turn on Bluetooth on your tablet.

Solution: Turn Bluetooth on or off

To connect to another Bluetooth device, Bluetooth needs to be turned on on the other device.

Solution: Turn on Bluetooth on the other device.

To see the other Bluetooth device on the list of available devices, Bluetooth visibility needs to be turned on on the other device.

Solution: Turn on Bluetooth visibility on the other device.

To establish a connection to another Bluetooth device, the devices need to be within range of the wireless Bluetooth signal.

Solution: Place the devices within 10 metres of each other.

Some Bluetooth devices are password protected. You need to key in the password on your tablet to establish a connection.

Solution: Find the password in the user manual for the other device.