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Device guides for

Apple iPad Air

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I can't send and receive iMessages

If you can't send and receive iMessages, there may be several causes of the problem.

The first time you activate iMessages, it may take a while before the activation is completed.

Solution: Set up your tablet for iMessaging

To send and receive iMessages, time zone, date and time need to be correctly set on your tablet.

Solution: Set date and time

If you're having problems sending iMessages to a specific number, the error might be at the receiving end.

Solution: Try sending an iMessage to another number.

To send and receive iMessages, your tablet needs to be correctly set up for iMessaging.

Solution: Set up your tablet for iMessaging

To send an iMessage, it needs to be written and sent correctly.

Solution: Write and send iMessage