Apple iPad 4

Solution: Charging the battery for my tablet

Solution: Key in the correct PUK.
Please note: if you haven't received a PUK or don't know it, it can be obtained on Optus My Account.

Solution: Before you can use an Optus SIM, you need to unlock your tablet using an unlock code. To get the unlock code, contact the service provider that locked your tablet.

Solution: To use a SIM from another service provider, you'll need to unlock your tablet by visiting the Optus Unlock Your Device page.

Solution: Turning my tablet on and off

Solution: Check if your SIM is faulty by inserting it in another tablet. If your SIM is not accepted by the other tablet, your SIM is probably faulty. Contact customer service or find an Optus dealer near you using our Store Locator to order a new SIM.

Solution: Turning use of lock code on my tablet on or off

Solution: Turning my tablet on and off

Solution: You need a new SIM. Contact customer service or find an Optus dealer near you using our Store Locator.

Solution: Inserting a SIM into my tablet