Device Guides

I can't send and receive SMS

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Enter the message centre number.

Possible cause 1:

The message centre number is incorrect


Enter the message centre number.

Find "Edit"
Tap the Navigation key.
Select Messages.
Select Message settings.
Select Text message.
Select Profile settings.
Select the required profile.
Select Edit.
Enter the message centre number
Highlight the field next to the phone icon and key in +61411990001.
Tap the Left selection key.
Return to the home screen
Tap Disconnect to return to the home screen.

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