Device Guides

I can't receive voice calls

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Cancel all diverts.

Possible cause 2:

Divert of all calls is turned on


Cancel all diverts.

Find "Call divert"
Tap the Navigation key.
Select Phone.
Select Call settings.
Select Call divert.
Cancel all diverts
Select Cancel all diverts.
Return to the home screen
Tap Disconnect to return to the home screen.

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