Device Guides
How to
Transfer content from another mobile phone
You can transfer content, such as contacts, messages, pictures and audio files from another mobile phone to your mobile phone.
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You can transfer the contents of another mobile phone to your mobile phone when it's activated for the first time and after a factory reset. When this screen is displayed, your mobile phone is ready to transfer contents from another mobile phone.
See how to factory reset your mobile phone.
Tap Copy Google accounts, apps and data from your other device.
Tap NEXT.
Please note: you can only transfer content from another Android mobile phone.
Establish connection from your mobile phone to another mobile phone
Follow the instructions on the screen to establish a connection from your mobile phone to another mobile phone via Bluetooth. Follow the instructions on the other mobile phone's screen to confirm the connection to your mobile phone.
The other mobile phone needs to be turned on and be ready to connect via Bluetooth.
Log on to your Google account.
Tap the text input field and key in the password for your Google account.
Tap Sign in to log on to your Google account.
Transferring content from another mobile phone
Follow the instructions on the screen to transfer the content from the other mobile phone and finish the activation of your mobile phone.