Device Guides

Samsung Galaxy Watch Ultra

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I can't install apps

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Samsung Galaxy Watch Ultra
Samsung Galaxy Watch Ultra

Before you start this troubleshooting guide you need to check one important thing:

Can you use mobile data on your smartwatch?

It's important to find out if you can use mobile data on your smartwatch. If you can't use mobile data on your smartwatch, you need to solve this problem first. When the problem is solved, you will most likely also be able to install apps.


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