Device Guides

Samsung Galaxy Note10+ 5G

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I can't access my mobile phone

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Samsung Galaxy Note10+ 5G
Samsung Galaxy Note10+ 5G

Before you start this troubleshooting guide you need to check one important thing:

Can you turn on your mobile phone?

It's important to find out if you can turn on your mobile phone. If you can't turn on your mobile phone, you need to solve this problem first. When the problem is solved, you will most likely also be able to start your mobile phone.

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